Actionable tips and expert advice on all things digital.
As avid users of Snapchat, we often get an error saying ‘Failed to send – Tap to try again’. This is usually because of a network error. What this means is that you might be connected to a wifi or cellular network, but maybe the network is bad, or you’re not properly connected.
So, first of all, check to see if you’re properly connected to a network by opening other apps like Facebook or Twitter. Or you could open up your browser and try opening a webpage or do a google search.
If it’s not a network error, it could be because the other person might have deleted their Snapchat account or that they might have blocked you on Snapchat.
If it’s not that, it could also be because Snapchat is temporarily having issues. It could be that Snapchat is down, their servers are down, and this happens way more than we know.
If Snapchat’s servers are down, there’s really nothing you can do except to wait till they get it fixed.
If Snapchat isn’t down, then the next likely scenario is that your version of Snapchat is outdated. To check if there’s an app update, go to Play Store or App Store, whatever the case is depending on whether you’re using Android or iPhone, and search for Snapchat.
If you see an Update available, you can read about the update on the description, or straight away update to the latest version. Once updated, open up your Snapchat again and see if you’re able to send messages or snaps.
If, at this point, you’re still unable to send messages or snaps, then try logging out of your Snapchat account and logging back in.
You may want to clear your Snapchat app cache and check your app network permissions as well.
Snapchat still not sending messages? Well, how about restarting your phone. For the most part, this should have fixed the problem.
If restarting your phone doesn’t still solve the problem, uninstall the Snapchat app from your phone and reinstall it again.
The above discussion is a brief idea of what might have caused your Snapchat to give you the ‘Snapchat Failed to Send – Tap to retry’ error.
Table of contents
Here are all the possible reasons and steps to fix the ‘Snapchat failed to send – tap to try again’ error:
- Check your internet connection
- Check your app permissions settings
- Check if Snapchat’s servers are down
- Clear Snapchat app cache data
- Update your Snapchat app to the latest version
- Logging out and logging in
- Restart your phone
- Clear your Snapchat conversation
- Remove and re-add a friend
- Uninstall and re-install the Snapchat app
- Your friend has deactivated their account; worse, they have blocked you
Snapchat Message Not Sending? Here’s What To Do:
We’ll take a look at each of the steps mentioned earlier individually and try helping you fix the Snapchat message not sending error.
1. Check your internet connection
The most common reason why your snapchat won’t send or say ‘waiting to send’ is because of poor internet connectivity. This is also mentioned in Snapchat’s support page. It says, “If your Snaps won’t send or load, make sure your device has a good Internet connection. Try moving to a place where you have stronger mobile service or connect to Wi-Fi.”
To see if you have a working internet connection, open your browser and enter any website. If it fails to load, it’s probably the case of a bad internet connection. You might want to turn off your cellular data network and switch to a working wifi connection.
If you’re using a VPN, try disabling it. Snapchat sometimes does not work properly if it detects third-party apps, including VPNs.
2. Check your app permissions settings
For Snapchat to work properly, it needs permission to access some of your phone’s features including Camera, Contacts, Microphone, Storage, etc.
To see if the necessary permissions have been granted, go to Snapchat > Profile > Settings > Permissions.
If there is an option called ‘Tap to enable’, it means that that permission has been missing. Tap on it to enable.
3. Check if Snapchat’s servers are down
More often than not, Snapchat faces temporary issues, particularly server issues. There have been numerous reports of Snapchat being down.
To check whether Snapchat is down or not, visit the site: Down Detector
If Snapchat is in fact down, there’s really nothing you can do at this point. All you can do is wait until their servers are back up.
4. Clear Snapchat app cache data
Cache data is simply hidden media and data files stored away for later use. If these cached data get corrupted, it can cause the app to stop working. Perhaps it is because of this that your Snapchat is stuck on sending.
To clear your Snapchat app cache, go to your Snapchat settings and tap on Clear Cache at the bottom.
Clearing your cache data won’t cause you to lose your snaps, so it’s perfectly okay to clear out these data files.
5. Update your Snapchat app to the latest version
Chances are that your messages aren’t sending because you’re using an outdated version of Snapchat.
To see if you’re using the latest version, go to Play Store or Apple App store, depending on which phone you’re using, and search for Snapchat. When the app appears, you will see an Update option if there’s a new update.
Update to the latest version.
6. Logging out and logging in
Several cases of ‘Snapchat failed to send – tap to try again’ error have been solved simply by logging out of Snapchat and logging in again.
To log out, go to your Profile > Settings > Log Out. The Log Out option is available at the very bottom of your Settings.
Log in with your username and password and try sending a snap or message again.
7. Restart your phone
Believe it or not, simply restarting your phone can do wonders to your apps. If a phone has been running for weeks on end, there could arise several issues, like Snapchat stuck on sending for example.
To restart/reboot your phone, press the volume down and screen buttons simultaneously.
8. Clear your Snapchat conversation
Clearing your conversation will delete all snaps sent, received, pending and those that are stuck between you and the person.
In order to clear your Snapchat conversation, go to Profile > Settings > Clear Conversation. Tap on the x icon next to the person’s name in order to clear all conversation between the two of you. Tap Confirm.
Check to see if you’re now able to send him or her a new snap.
9. Remove and re-add a friend
If clearing the conversation between the two of you does not solve the Snapchat message not sending problem, you might want to remove your friend and add them back.
To remove a friend on Snapchat, go to Profile > My Friends and select the person you want to remove. After removing them, add them back and send them a snap to see if finally you have solved the problem. If it’s still not working, it probably means he/she has blocked you or has deleted his/her account. But wait, there’s one last step.
10. Uninstall and re-install the Snapchat app
We have seen several reported cases of ‘Snapchat failed to send’ error being solved by uninstalling and re-installing the app.
To uninstall Snapchat app, go to your phone’s app screen. Tap on the snapchat icon for a while until a pop-up appears. Tap on Uninstall.
To re-install, go to the Play Store or App Store and search for Snapchat. Tap on Install.
11. Your friend has deactivated their account; worse, they have blocked you
If, after you have done all of the above, you are still getting the ‘Snapchat failed to send’ error, it means your friend has deactivated his or her Snapchat account.
If that’s not the case, it means he/she has blocked you. Need suggestions for a dating site to find new friends? Just kidding.
That’s it, which of the above works for you? Or are still getting the Snapchat failed to send error? Do let us know in the comments.